FAQ

Questions and answers

The things people ask most often. If yours is not here, just ask.

Wash, cut, nails and ears, matched to the coat and the temperament, with time built in for nervous animals.

Supervised small groups sorted by size and temperament, with rest time built into the day.

Overnight and holiday stays with the routine your animal has at home, including their own food and bedding.

Short, calm sessions that teach a young dog the building, the people and the other dogs.

Yes. Some dogs are happier alone and we say so when we meet them. Solo boarding costs the same.

Core vaccinations for the species, listed on the booking form, with records checked before the first stay.

Our on-call vet sees them, you are called immediately, and your own vet is used where distance allows.

Yes. Say how often at drop-off and that is what happens, from daily photos to no news is good news.

Yes, with longer appointments and breaks rather than restraint. If an animal is too stressed to continue we stop and say so.

Their own food, bedding and anything that smells of home. Familiar things do more for a stay than anything we can provide.

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